HOTELS, LEISURE & ENTERTAINMENT

A hospitality ethics and customer relation is a discipline that we teach to our workforce during their training. We’ve helped many hotel investors, owners and operators around the UAE to achieve high returns on their business.

 

 

With many trained experts we move seamlessly through the range of our client requirements in the hotels and hospitality sectors. We excel at providing integrated solutions customized to unique hospitality and tourism investment goals on assets from hotels, resorts or leisure facilities like Sports Stadiums, Indoor & Outdoor Kartdrome, Auditorium, Amphitheaters, Marinas, and Clubs.

ServeU also has a vast experience in world class five star hotels, and we are providing highly experienced and professional personnel who are suitable to work in hospitality industries and who are able to serve world travelers in their day to day business operations. Our services cover a wide range to meet client requirements and are following below;

 

  • Security Officers
  • Patrolling Officers and Marshals for race track
  • Front office desk operators
  • Concierge
  • Housekeeping & Room Attendants
  • Kitchen Stewards
  • Food & Beverage staff
  • Technical Staff & Supervisors

 

Working in partnership with your business

 

At ServeU, we will do more than implement solutions that enhance your housekeeping results. We will integrate seamlessly with your culture and operation, working closely with your management team to maintain service quality, contain costs, ensure guest satisfaction and encourage repeat business. We use our purchasing power to pass on savings to you, particularly regarding equipment and materials.

 

Managing environments for market leaders

 

Before choosing a housekeeping service provider, it’s good to know other organisations in your sector are already enjoying exceptional service. Our 2,000-strong team of people look after many of the UAE’s leading hotel and leisure group, you’re in safe hands.

OUR APPROACH TO YOUR NEEDS

SUPPORTING YOUR BUSINESS GOALS

Our service plan will be carefully aligned to deliver and exceed your standards. This culture will be continuously communicated to, and applied by our staff working for you.

 

We will work as an integrated team with your employees, energetically committed to their success and freeing them from facilities tasks.

SERVICE PERFORMANCE

We will work closely with you to understand your service requirements, defined in a detailed services specification. We will self-monitor our performance and continuous reporting will show you our service levels.

 

Quality standards and response times are set for all ServeU staff to deliver consistently at every touch point. We take ownership of the facilities service and our people are focused on delivering at the highest level.

CUSTOMER FOCUS

We will work with you to identify the specific needs of your operations and customise a solution with focus on high security, risk control and the resilience of your business.

 

We deliver services to create the working environments you need to optimise the effectiveness of your people.

EMPOWERING PEOPLE

Our technically capable staff are trained and coached to supply a service that meets your specific requirements. They share your objectives for high standards, quality and excellence.

 

Our committed employees understand your need for a service culture which delivers a quality service to all users.

OUR CLIENTS

OUR SERVICES

services for link

CONTACT US

FIND OUT MORE

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To learn more about our team, company and service capabilities, please view our 2015 presentation here.